Before you write
- A conversion failed: include the input and output formats and the error message shown. Don't attach the file unless we ask; it may contain private data.
- Delete your data: files delete themselves after 24 hours, and you can delete your account yourself on the Account page.
- Report abuse: include the download link and why you are reporting it. We act on reports of illegal content straight away.
- API questions: the API docs cover keys, jobs, limits and webhooks.
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